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Last updated: 1 June 2026
Chitwan Bamboo Lodge is a family-run eco lodge located at Meghauli 27, Chitwan, Nepal. We operate this website at chitwanbamboolodge.com. For privacy enquiries, contact us at contact@chitwanbamboolodge.com.
We collect information you voluntarily provide when making a reservation, submitting a contact form, or subscribing to our newsletter. This may include your name, email address, phone number, country of residence, travel dates, number of guests, activity preferences, and any special requirements you share with us. We do not collect payment card numbers directly — payments are processed through secure third-party providers.
We use the information you provide to: process and confirm reservations; communicate with you before, during, and after your stay; respond to enquiries; send relevant updates and offers (only with your consent); improve our website and services; and comply with applicable legal obligations in Nepal and internationally.
We do not sell, rent, or trade your personal information to third parties. We may share limited data with service providers who help us operate our business (such as email services or booking platforms), under strict confidentiality agreements. We may disclose information if required by law.
We retain booking and communication records for up to 7 years for accounting and legal purposes, in line with Nepali business requirements. Newsletter subscriber data is retained until you unsubscribe. You may request deletion of your data at any time by contacting us.
We implement appropriate technical and organisational measures to protect your personal information. Our website uses TLS encryption for all data in transit. We limit internal access to personal data to staff who need it for operational purposes.
We use essential cookies only — those required for the website to function correctly (session management, form security). We do not use advertising, tracking, or third-party analytics cookies. You can disable cookies in your browser settings without affecting core website functionality.
You have the right to: access a copy of the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal retention requirements); withdraw consent for marketing communications at any time; and lodge a complaint with your national data protection authority. To exercise any of these rights, contact us at contact@chitwanbamboolodge.com. We will respond within 30 days.
Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data without appropriate consent, please contact us and we will promptly delete it.
Our website may contain links to third-party sites (booking platforms, social media, review sites). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
We may update this Privacy Policy from time to time. The current version will always be available on this page with the date of last update. Material changes will be communicated by email to subscribers.
For any privacy-related questions or requests: Chitwan Bamboo Lodge, Meghauli 27, Chitwan, Nepal. Email: contact@chitwanbamboolodge.com. Phone: +977 9845420051.